Privacy Policy

Last updated: 18/12/2023.

Introduction

Welcome to Featherdale Wildlife Park's website, accessible at [featherdale.com.au] (the "Website"). Featherdale Wildlife Park ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our Website.

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Website.

Information We Collect

Personal Information

We may collect personal information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number

Non-Personal Information

We may also collect non-personal information, including:

  • Browser type
  • IP address
  • Operating system
  • Pages viewed
  • Date and time of visits

How We Collect Information

We collect information in the following ways:

  • Information you provide when filling out forms on our Website
  • Automatic collection through cookies and similar technologies
  • Information from third-party sources, if applicable

How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To communicate with you
  • To personalize your experience
  • To analyze and enhance our Website
  • To comply with legal requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

Third-Party Links and Services

Our Website may contain links to third-party websites and use third-party services, such as Roller (https://www.roller.software/), for the purchase of gift cards and tickets. We are not responsible for the privacy practices of these third-party sites and services. We encourage you to review the privacy policies of those websites and services.

Australian Privacy Compliance

As a business operating in Australia, we comply with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). For more information about the APPs, please visit the website of the Office of the Australian Information Commissioner (OAIC) at [https://www.oaic.gov.au/].

Security

We take reasonable steps to protect your personal information from unauthorized access and use. However, no data transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

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Your information is only utilised by Featherdale Sydney Wildlife Park. For more information see our privacy policy.

8AM – 5PM Daily, 8am - 1Pm Christmas day
217 Kildare Road, Doonside, Sydney NSW 2767 (near Blacktown) Australia

Featherdale Wildlife Park acknowledges Aboriginal people as the traditional custodians of the land on which our offices and operations are located, and we pay our respects to Elders past, present and future.

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A PART OF THE AUSTRALIAN WILDLIFE PARKS FAMILY