Featherdale Sydney Wildlife Park is a COVID Safe site.


In accordance with the latest NSW Health advice, there are some important changes across all Australian Wildlife Parks’ sites to keep us all safe when you visit:

These include:

  • COVID-19 vaccinated guests: Featherdale Sydney Wildlife Park will be open to guests aged 16 years and over who are fully vaccinated against COVID-19, and all young people aged under 16. All guests must provide proof of COVID-19 vaccination or medical exemption documentation upon entry
  • Service NSW check-in: All guests will be required to check in using the Service NSW app upon arrival
  • Mask-wearing: Masks are required to be worn in all indoors locations including at cafes, indoor exhibits and viewing shelters. Guests are required to carry a mask at all times whilst at the park.
  • Social distancing: Staff and guests (unless from the same household) and guests are required to maintain 1.5m physical distancing at all times where possible


  • We encourage our guests to pre-book their visit online. Ticket sales can also be processed on arrival at the park.
  • All guests will be required to check in at entry using the NSW Health QR code.
  • Changes have been made to our Conditions of Entry, guests feeling unwell are not permitted to enter the park. Guests will also be required to implement and maintain hygienic practices whilst in the park. This includes regular hand washing and/or hand sanitiser use especially after touching animals or food.
  • Guests will be also be screened upon entering the park. This will help us reduce the risk of COVID -19 susceptible visitors entering Featherdale Sydney Wildlife Park.


  • In addition to our fixed hand washing stations and restrooms, you will find extra hand sanitation stations throughout the park.  
  • Our serving areas in Admissions, Retail and our Cafe’ have sneeze guards fitted for everyone’s safety and protection. Additional hand sanitation policies will be implemented by staff. This includes hand sanitising after cash handling.


  • Where possible please use contactless payments whilst in the park. If this isn’t possible we will accept cash payments.


  • COVID SAFE Signage will be posted around the park. Social distancing markers will be placed in queue lines and high traffic areas.
  • Due to social distancing requirements Keeper presentations are temporarily ceased. 


  • Changes to operating hours and availability of facilities at Featherdale Sydney Wildlife Park will be at the discretion of Featherdale Management.